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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

Leveraging your PR agency to become a thought leader

By comit Wednesday, 1st November 2017 | 0 comments
You cannot claim yourself to be a thought leader, but by effectively communicating through the media, you can get there. In this blog we will look at the role of thought leadership, how being positioned as an expert positively impacts your strategic business goals and how a specialised PR agency can help you get there.

6 tips for starting in a tech PR agency

By comit Wednesday, 4th October 2017 | 0 comments
The Irish tech sector continues to go from strength to strength, accounting for 37,000 Irish jobs and generating €35 billion in exports each year. It’s an exciting space to be in – particularly for the public relations professionals charged with sharing the great news from the companies responsible for the booming sector. This places Comit - Ireland’s best PR agency for technology companies - in a hugely exciting position.

20 years at Ireland’s leading tech PR agency

By comit Friday, 22nd September 2017 | 0 comments
It’s hard to believe, but Comit celebrated turning 20 this week! While some of our team members were mere toddlers in 1997, Comit founder and managing director, Allan Chapman, was busy setting up his own PR agency to service Ireland’s growing tech sector. Two decades later, Allan is still at the helm of the business as it continues to grow and deliver the best service to technology companies based here.

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