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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

Five ways leading technology companies use PR

By Catherine Coffey Monday, 20th May 2019 | 0 comments
The world’s leading technology companies have managed to leverage their brand and reputation to attract and retain top talent as well as grow their businesses. Tech giants like PayPal, Google and Apple have some of the best-known company cultures, service and product offerings, and brightest minds. Arguably, what sets them apart from other technology companies is the way they communicate their message through the clever use of PR. Here’s how you can follow in their footsteps and emulate the success of these technology companies:

Get writing! How to start a company blog

By Catherine Coffey Monday, 29th April 2019 | 0 comments
Company blogs have been around for years now. However, while many organisations have blogs, they can end up neglected or aren’t used to their full potential. There are so many advantages to leveraging the power of blogs. Current and potential customers can get to know more about you and your services while prospective employees can gain an insight into your company culture and workplace atmosphere.

Studying PR in Ireland

By Catherine Tuesday, 23rd April 2019 | 0 comments
Public relations is a hugely exciting career path for enthusiastic individuals who are passionate about telling interesting stories, informing the masses about the next hot trends or setting the political agenda. From tech PR to consumer PR to public affairs to corporate PR, it is a constantly evolving industry.

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