Get in contact

Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

twitter icon

Latest Blog Post

Comit at Techies4TempleStreet 2019!

By Carmel Kenny Thursday, 11th July 2019 | 0 comments
Last Friday, if you happened to be in the Dublin 4 area, you probably saw a sea of red T-shirts dashing down the streets and strand, roaring about solving a murder mystery. Amongst them was team Comit, taking part in the annual Techies4TempleStreet. Now in its fifth year, the event brings together 1,600 members of the Irish tech and business communities to raise funds for the 148,000 patients that Temple Street Children’s University Hospital treats every year. This year’s event raised a total of €250,000.

5 ways to measure the impact of public relations

By Catherine Friday, 28th June 2019 | 0 comments
How important is it to measure public relations? Well, without it, PR professionals can’t determine which aspects of a strategy have worked and which haven’t quite had the desired impact. Public relations measurement is important both during and after a campaign as it gives PR professionals benchmarks to work from and allows them to adapt the approach.

A case study of communications excellence

By comit Tuesday, 18th June 2019 | 0 comments
The Comit team was delighted to see our client, DataSolutions, being recognised with the Communications Excellence Award at this year’s Tech Excellence Awards for an integrated PR, digital and marketing campaign promoting its hugely successful Secure Computing Forum 2018. Collaboration is a key pillar of what Comit, as a PR company does, and we were thrilled to be a central contributor to helping raise awareness of the Forum through this integrated PR and marketing campaign.

Latest Tweets