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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

The recently published results of the 11th edition of the European Communication Monitor offer valuable insights for all public relations agencies to consider, but especially those involved in the technology sector. The 2017 European Communication Monitor (ECM) surveyed 3,378 communications professionals from 50 participating countries. It’s the most detailed and comprehensive longitudinal study in the communications industry and those in PR shouldn’t neglect the opportunity to glean insights into the challenges and opportunities facing our profession both now and into the future.

Comit at Techies4TempleStreet

By comit Tuesday, 11th July 2017 | 0 comments
If you happened to be in Dublin City Centre last Friday, you likely will have come across hordes of orange-clad techies getting up to some quite unusual tasks. The third year of Techies4TempleStreet, the charity fundraising event held in aid of Temple Street Children’s University Hospital, was the biggest to date. Some 130 teams, comprising over 1,000 competitors, took to the streets of Dublin to complete a wide range of challenges spread across the city. As the chosen PR agency of leading Irish and multinational tech companies, the Comit team jumped at the chance to raise some much-needed funds with our fellow techies.
PR is used to build brand recognition and visibility. It boosts an organisation’s credibility and achieves defined business goals. Simply sending out a few press releases or hiring a PR agency won’t guarantee those important things. Businesses need to ensure that their communications are consistent, targeted and impactful.

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