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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

What are the different types of PR?

By Luke Thursday, 31st October 2019 | 0 comments
PR is used to help an organisation cultivate a good relationship with its publics and maintaining a positive relationship with stakeholders is crucial to the success of every organisation. If the public perspective of a company is negative, people will look elsewhere and avoid using its products or services.

5 ways to be creative with PR

By Rebecca Hughes Friday, 25th October 2019 | 0 comments
From taglines like Nike’s ‘Just do it’ to publicity stunts such as the pop-up ice-cream store from Netflix’s hit show Stranger Things appearing in Dublin, creativity is key in the world of PR - be that technology PR or consumer PR. It’s what grabs people’s attention, leaves a lasting impression and promotes brands.

A tech PR agency with a difference

By Catherine Coffey Tuesday, 22nd October 2019 | 0 comments
Choosing a specialist tech PR agency is such an important task for any technology business. The right partner will make a huge business impact by elevating market awareness and reputation, and enabling people in its target audience to find it. A tech public relations agency will not only communicate your message to key stakeholders and generate interest in a company, it will understand the brand and support business objectives.

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