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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

Comit at Techies4TempleStreet 2018

By comit Monday, 16th July 2018 | 0 comments
Beaming sunshine, bright t-shirts and throngs of active techies - it can only mean one thing; its the annual Techies4TempleStreet treasure trail! Bigger and better than ever before, the fourth year of the event saw 186 teams and over 1,500 members of the Irish tech and business communities come together to raise funds for Temple Street Children’s University Hospital in a fun and innovative way.  

Irish tech scene heats up in 2018

By comit Friday, 6th July 2018 | 0 comments
It’s been an extraordinary year so far as we have just gone past the mid-point. The Irish weather has thrown up extremes that haven’t been witnessed for generations. The blizzards of early March seem a long and distant memory as the current heatwave continues to break records. Fortunately, the business and technology landscapes in Ireland have been much calmer, with growth continuing at a steady pace.

Working in Ireland’s leading tech PR agency

By Luke O' Baoill Friday, 29th June 2018 | 0 comments
The technology sector in Ireland is thriving - 10 of the top 10 ‘born on the internet’ companies are operating in Ireland and indigenous tech start-ups are enjoying huge success of late. At Comit, we are lucky enough to be uniquely placed to see both established multinationals increase investment in Ireland and to witness the brightest homegrown talent flourish.

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