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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

Top Tips for PR Photography

By Catherine Coffey Wednesday, 31st October 2018 | 0 comments
Stellar photography transforms PR campaigns. When it comes to coverage, a great photo can be the difference between your story landing the front-page of a publication or not being featured at all. Whether it’s launching a new product or announcing the latest recruit, it’s important to understand what type of photo a journalist will want to feature in their publication. This can be key in increasing exposure which is so important for public relations professionals.

9 essentials in the daily life of a PR pro

By comit Monday, 8th October 2018 | 0 comments
Attending lavish corporate events, going on press junkets and getting a load of freebies along the way – that’s the life of a PR professional in a nutshell, right? Well, not really. While we’re not ones to shy away from a good old-fashioned soiree, there is quite a bit more to daily life in a tech PR agency. And if you’re results-driven, it makes it a lot more rewarding.

20 great podcasts for PR and marketing pros: Part Two

By Catherine Coffey Thursday, 27th September 2018 | 0 comments
In part one of our recommended podcasts blog, we looked at some great podcasts to help PR professionals keep up-to-date with the latest trends in their given industry. In our second instalment, we’re highlighting some of the best content creation and technology podcasts for those looking to understand the digital landscape better. In no particular order, here are 10 more entertaining and insightful podcast series to listen to…    

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