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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

Dublin: An ideal location for our tech PR agency

By Barry Chapman Wednesday, 30th August 2023 | 0 comments
Dublin is a city that is known for its rich history, vibrant culture, and friendly people. However, it’s also a city that has become a hub for technology and innovation. This makes it the perfect place from which to grow our tech PR agency as it keeps us close to the beating heart of all this exciting action.
Research has shown that some 86% of marketing professionals use digital or content marketing to increase brand awareness. In today's digital age, having a strong online presence is integral to the success of any brand or business. However, with so many platforms and channels available, it can be overwhelming for companies as they try to navigate the complex world of digital on their own.

How to write a press release for media in Ireland

By Helen Morrogh Friday, 9th June 2023 | 0 comments
“Please think about the journalist you are reaching. S/he is reading 100 PR pitches a day,” Derek Thompson, staff writer, The Atlantic.

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