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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

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By Sarah Hynes Tuesday, 11th January 2022 | 0 comments
Save the planet one email at a time.

Is video content good for PR?

By Sarah Hynes Tuesday, 7th December 2021 | 0 comments
A 10 second video by a teenage boy - who happens to be the son of a Comit team member - about ‘popping’ Nike shoes gobbled up more than 15 million views on TikTok . The video reach spanned the globe and engaged almost a million people who liked it and more than 5000 people who commented on it. It evoked a surprisingly strong emotion from the shoe loving community!

How to successfully use PR newsjacking

By Lauren Reville - Comit Tuesday, 23rd November 2021 | 0 comments
As highlighted in part one of our newsjacking blog series, newsjacking is a PR strategy used to align your brand with current news stories and expand your audience. This blog will look at how to successfully use newsjacking to boost your brand and gain media exposure.

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