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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

How can a PR agency boost your employer brand?

By Aleasha Rafferty Tuesday, 31st January 2023 | 0 comments
Your employer brand is the most important tool in your armory when it comes to attracting and retaining the best talent. The popularity of hybrid working, the rise of the four-day work week and the increase in job opportunities in Ireland towards achieving full employment, all mean that your employer brand must be a leader in your space so that you can compete for increasingly scarce talent.

The difference between PR and Marketing Communications

By Aleasha Rafferty Wednesday, 9th November 2022 | 0 comments
“Is PR the same as marketing communications?”: a question that PR professionals are accustomed to hearing when they tell someone they work in public relations. As our world adapts to become a more digitally progressive society, the lines between PR and marketing have blurred. While PR and marketing communications have many similarities – and are often used to complement one another to achieve a similar end goal – there remain some differences.

Working in PR in Comit

By Sarah Hynes Tuesday, 4th October 2022 | 0 comments
What's it like to work in PR in Comit?Novelist Anna Sewell said it’s good people that make good places, and I couldn’t agree more. To open a door of an office and be greeted with warmth and genuine interest in your wellbeing is what makes the work-day worthwhile, and let’s face it, more enjoyable. That’s what I’ve always gotten with Comit – a warm welcome topped off with a question about how I am. It makes all the difference and I’ve been lucky to experience that in Comit.

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