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Customer Surveys

Your customers are the most important resource of information for your business.

Unless they’re unhappy, they will rarely provide you with feedback. The best way to gather and understand their opinions is through an independent, tailored customer survey. If designed and implemented properly, the survey will provide you with a set of results and recommendations which will help you to maximise customer retention.

We’re experts in designing, running and analysing customer surveys. We interview your key decision makers to get a real insight as to why they choose your services and continue to do business with you. By asking the right questions in the right way, we can also find new growth opportunities within your existing client base.

We will deliver the results back collectively and individually, highlighting key concerns and best performing areas. You will be handed an intelligent report which allows you to make positive changes in your business. It will also provide you with key differentiators to better position your services among prospective clients. Ultimately, it will provide you with a guide to improve and grow your business.

 

“This is the fourth time in different organisations where I have engaged Comit, which shows how I value the return on investment, service and approach.”   John McCabe, Prisa Consulting

case study simply dynamics

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Latest Blog Post

How to choose the right PR agency

By Comit Monday, 5th September 2022 | 0 comments
“Yes – I’ve heard of them, they have a great reputation!” That’s what every business wants to hear about themselves, and what every PR agency wants to hear about their client. If you choose the right PR agency, it can make a huge positive impact on your business. This blog contains our top tips to help you find the right PR agency for you. You might be surprised by some. The top 10 tips for choosing the right PR agency for your business: 1. Passion “Hire ‘infected’ people who love your product and are passionate about the problem you’re solving,” said Guy Kawasaki, in his amazing book, The Art of The Start. Kawasaki should know as he was the evangelist who successfully launched the Macintosh.
On May 1st, we intend to be Ireland’s first PR agency to offer a four-day week with full salary to all our teammates. We take a holistic approach to our people and by prioritising everybody’s wellbeing, we can ensure that each individual feels taken care of, engaged and full of positive energy… great for our company, great for our people, great for our clients.

SEO: How to optimise blog content

By Comit Tuesday, 5th April 2022 | 0 comments
Understanding how to maximise SEO is an essential part of any digital PR strategy. As the media landscape has become more digital, public relations and digital marketing activities have become intertwined. Blogging should be an essential element in this.

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